The following is a quick post that will outline the importance of quality insurance in project management. I hope this is a concept you can carry with you in your everyday job.
An important tool for quality assurance is a quality audit. There are many different types of audits. For example, there is financial audit, operational audit, information systems audit, integrated audit and investigative audit, just to name a few. In general a quality audit is a structured review of specific quality management activities. The benefits include that they help identify lessons learned and that could improve performance on current or future projects. Quality audits can be scheduled or random and are conducted by in house audits or third party audits. Quality metrics for projects are used in the quality audit. Quality audits are used to emphasize the main goals of a project and then track progress in reaching those goals. Measurements techniques for monitoring these goals set for the project help the PM and PM team supervise various aspects of the project by focusing on meeting those goals The steps for a quality audit are planning the audit schedule, planning the audit process, conducting the audit , reporting the audit and following up on issues or improvements found.